Order Confirmation
All orders for goods are accepted when you receive a confirmation email. We are legally obliged to send you this confirmation, and you may wish to print or save it for your future reference. The confirmation will include details of your order, including your chosen delivery address. Delivery of goods will depend on the date that the order was placed.
Price and payment
- We make every effort to ensure that the prices displayed on the website are accurate. The price of an item is determined by the headquarters on the day it is posted on the website.
- Please note that prices on the website may vary depending on the season and are for reference only. Prices may also vary depending on the size and quantity of products you order.
- We reserve the right to change any price after you place an order. In the event of such a change, we will inform you before processing your order. You will have the opportunity to cancel the order if you prefer. However, the correct price will always appear on your order confirmation.
- If any goods are discontinued or cannot be delivered for any reason, we will contact you by e-mail or telephone to inform you of this.
- The payment terms are a 50% deposit and 50% against the copy of the original documents. We accept T/T, Wire Transfers, and Paypal.
Shipping & Delivery
- We offer worldwide shipping to over 40 countries, delivering to every region and continent across the globe.
- We provide two shipping methods: by sea or by air. The cost will be calculated based on the total dimensions and weights of all your orders. Our consultants will help you find the most suitable shipping and packaging method to reduce your shipping expenses.
- The delivery time is 5-10 days by air and 20-40 days by sea.
Warranty
We are willing to take responsibility for any defective, damaged, or broken goods within 15 days after receiving the shipment. The buyer must report all defective, damaged, or broken goods clearly with pictures. We will issue a refund or credit for faulty items in the next order.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in Indonesia. We reserve the right to take legal action against you for violating these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.